n case you wish to return the product to us (After 30 Days for make to order and 7 Days for Showroom products) purchased from https://trivenijewellers.com, we’ll happily exchange it for you or offer you a refund on the basis of the policy detail below.
Note: No GST, making charges/ stamping charges/ design charges will be paid.
Diamond Jewellery – 90% of the invoice value.
Gold Jewellery – 97% of the current value of gold, calculated based on current gold price. (Gold rate X Gold wt).
For Gold Coins – 99% of the current value of gold, calculated based on current gold price. (Gold rate X Gold wt)
For ICC Gold Coins – 100% of the current value of gold, calculated based on current gold price. (Gold rate X Gold Wt). Original packaging, certificate along with the coins required to get full refund.
In all cases, the current material value of diamonds and gemstones and the current rate of gold will be decided at the sole discretion of Triveni Jewellers. Please also note that we will deduct value of any offer availed (including any discount or free gift) at time of purchasing the product, if applicable in your case.
Please note – Shipping charges shall be borne by the customer if your product fall outside of our 30 Days & 7 Days Return Policy.